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Frequently Asked Questions

Can I upgrade my ticket after purchasing it?

To upgrade tickets, please contact the organizers. This is possible in individual cases.

What happens if I have to cancel my participation?

Tickets are non-refundable but can be transferred to other people, however, this must be notified to the organizers.

What do the different ticket categories include?

Standard ticket: Includes: two-day admission, coffee break, in-app networking, "After hours" networking.

Business ticket: Includes: two-day admission, coffee breaks, Business Lounge and lunches, in-app networking, after-hours networking, priority admission, parking, access to presentation archives.

What does after-hours networking mean?

After hours networking provides an opportunity to build relationships with forum participants in an informal setting.

How do I get to the conference?

The venue for the event is Groupama Arena (Budapest, Üllői út 129, 109).
You can get there from the airport by taxi or public transport, taking bus 200E and then the M3 metro line.
Uber and other taxi services are available in Hungary:
FőTaxi: +36 1 222 2 222
CityTaxi: +361 882-7000

Is there a barrier-free entrance?

Yes, the entire facility is barrier-free.

Can I park on site?

Parking is available in the Groupama Arena underground car park for business ticket holders, but we cannot guarantee parking for standard ticket holders.

Will there be Wi-Fi at the conference?

Yes, there will be Wi-Fi on site.

Will there be a cloakroom?

A cloakroom will be available at the event.

What language are the presentations in?

The presentations will be held in English and Hungarian, but interpretation into Hungarian and English will be available.

Will lunch be provided at the conference?

A hot lunch and scones will be available for those who purchase business tickets to the conference, and coffee and water will be available for all participants. Those who purchase standard tickets will have the opportunity to purchase lunch on site.

How can I get in touch with other participants?

The event will also have a separate event on Swapcard, which participants can use free of charge.

What is the Swapcard app?

Swapcard is an event and conference management application that offers numerous benefits to participants. The app makes it easy to connect with others, increasing networking opportunities, and thanks to personalized recommendations, you can quickly find programs and meetings that match your interests. The conference program and side events will also be available in the app.

Do I need to register separately for side events?

A side eventek részvételéről hamarson adunk tájékoztatást. A welcome party csak a meghívott vendégeinknek szól.

Ki jogosult részt venni az after hours eseményen?

Az After Hours-re minden vendégünket várjuk.

Hogyan és hol nézhetem vissza az előadásokat?

A business jegyet váltók számára a konferencia után elérhetőek lesznek az előadások egy elküldött csomagban. 

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